Shipping policy

Shipping Policy – LUMIXO

We aim to deliver your order as quickly and safely as possible.

Processing Time

  • Orders are processed within 1–7 business days
  • Orders are not processed on weekends or holidays

Shipping Time

  • Estimated delivery: 1–15 business days (may vary by location)
  • Some orders may arrive sooner depending on availability

Shipping Costs

  • Shipping costs are calculated at checkout or offered as free shipping promotions

Tracking

  • Once your order ships, you will receive a tracking number via email
  • Please allow 2–5 days for tracking updates to appear

Delays

Shipping times may be affected by:

  • High demand
  • Carrier delays
  • Customs processing (for international orders)

We appreciate your patience in these situations.

Incorrect Address

Please ensure your shipping address is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Lost or Stolen Packages

LUMIXO is not responsible for lost or stolen packages unless you purchased the shipping protection. If not Please contact your local carrier for assistance.

Contact Us

If you have any shipping questions:
📧 lumixosupport@gmail.com